The Port is Hiring: Home Repair Program Coordinator

Make a Difference - One Home at a Time.

Are you passionate about housing equity, community development, and helping legacy homeowners thrive? Join The Port, a mission-driven public agency revitalizing neighborhoods and transforming lives across Hamilton County.

We’re seeking a Home Repair Program Coordinator to support our low-interest home repair loan program. This role is ideal for someone who thrives at the intersection of community engagement, project management, and real estate development.

Job Summary

The Home Repair Program Coordinator serves as a trusted resource for homeowners applying for The Port’s low-interest home repair loan program. This program is designed to support low-income legacy homeowners by guiding them through the application process, eligibility screening, and completion of necessary paperwork. The Home Repair Program Coordinator plays a key role in ensuring homeowners receive the support they need while also coordinating construction activities, managing project timelines, and maintaining relationships with contractors and community partners.

What You’ll Do

1. Homeowner Support & Program Coordination

• Serve as the primary point of contact for homeowners throughout the loan application process.
• Explain program eligibility, loan terms, and available incentives (e.g., energy audits, tax relief) with the applicants.
• Assess applicant’s financial position and property evaluations to determine program eligibility.
• Assist applicants in gathering and organizing required documentation (e.g., proof of ownership, income verification, insurance).
• Serve as a liaison between the applicants and the 3rd party servicer.
• Coordinate with intake centers and nonprofit partners to provide wraparound services.
• Maintain accurate records of homeowner interactions and application status.
• Identify and escalate cases requiring additional support or hardship consideration.
• Participate in outreach events and community meetings to promote the program.

2. Construction Oversight & Field Operations

• Monitor project timelines and collaborate with internal and external resources to ensure timely delivery and close-out.
• Travel to local project sites to oversee subcontractor work, including permitting, compliance, and progress tracking.
• Assist in creating scopes of work and bid packages.
• Conduct and document quality assurance and safety inspections throughout the construction process.
• Maintain and update construction documents and monitor contract obligations.
• Apply working knowledge of residential construction techniques, equipment, and materials to support projects directly.

3. Stakeholder & Community Engagement

• Serve as a liaison to community members, local governments, and partner organizations.
• Participate in outreach events and community meetings to promote development initiatives.
• Support public communication efforts, including presentations, reports, and media content.

4. Project & Contract Management

• Negotiate and review construction documents and monitor contracts.
• Ensure compliance with environmental remediation, site preparation, building codes, and scheduling methods.
• Coordinate multiple parties to maintain overall project timelines.

What You Bring

• Bachelor’s degree in Urban Planning, Real Estate, Business Administration, Construction Management, Social Work, or related field.
• 2-4 years of real estate development experience, development finance, real estate lending, or community development.
• Strong interpersonal and communication skills; ability to build trust with diverse populations.
• Detail-oriented with excellent organizational skills.
• Familiarity with housing programs, loan documentation, and energy efficiency incentives preferred.
• Ability to think creatively about development and craft unique solutions to complex situations.
• Strong project management skills with a demonstrated ability to coordinate the work of multiple parties to maintain an overall timetable.
• A team player with strong ability to work well with others – both internally and externally.

Additional Attributes

• Empathy, patience, and the ability to simplify complex processes and paperwork.
• Commitment to housing equity and community development.
• Ability to meet with applicants in their home and observe ongoing construction work at project sites.

Why Work at The Port?

We’re a mission-driven team working to advance the public good in Hamilton County. At The Port, you’ll be part of a collaborative, forward-thinking organization that values innovation, integrity, and impact. Apply today and help us bring new life to the places that need it most.

The Port of Greater Cincinnati Development Authority (The Port) is a public agency that partners with the City of Cincinnati and Hamilton County, along with economic development organizations, municipalities, and foundations, to ensure every acre of local real estate is developed into productive use. Specifically, The Port works to redevelop manufacturing and residential real estate to build the foundation of job creation and livable, revitalized communities so Greater Cincinnati residents can experience economic prosperity.

The Port has been stimulating economic growth in Southwestern Ohio for more than two decades. Through its work, it strengthens Hamilton County and Cincinnati communities home by home and block by block to increase access to homeownership. It surrounds neighborhoods with revitalized business districts and makes forgotten industrial sites attractive to manufacturers with high-paying jobs. This helps provide jobs families can live on and homes they can afford in cleaner, greener, safer neighborhoods and business districts. The Port makes real estate work – for everyone.

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Not all functions listed may be performed and other duties may be assigned to meet business needs as determined by the Organization.

The Port of Greater Cincinnati Development Authority is an Equal Opportunity Employer.